Citigold Private Client - Benefits & Privileges

Global & Travel

Enjoy Citi travel benefits when the time is right.

As a Citigold Private Client, your global benefits extend beyond banking and investing to include lifestyle benefits at home and abroad—including unlimited refunds on ATM fees at non-Citibank ATMs worldwide¹, no debit card foreign exchange on purchases with your Citigold Private Client debit card², and relaxing in one of Citi’s 100 global lounges around the world.

Lifestyle Experiences

Delight in unique experiences.

Expand your knowledge with financial education, enjoy top entertainment, or applaud a memorable performance. Citigold Private Clients have access to behind-the-scenes experiences, invitations to private events, and complimentary admission to numerous top cultural institutions.

COVID-19: Due to the COVID–19 situation, Citi events are currently suspended. We look forward to hosting Citi clients at events in the future when it’s safe and appropriate to do so.

World Debit Mastercard^®

Explore exclusive travel services.

Your World Debit Mastercard® automatically provides you with access to a suite of premier benefits through Mastercard Travel & Lifestyle Services. Book a dream stay at a luxury resort, enjoy lowest rate hotel guarantees and explore unique vacation packages.

Call Toll Free (US): 1-855-898-1978 | Speech and Hearing Impaired Customers, dial: 711

Global & Travel
Lifestyle Experiences
World Debit Mastercard

Global & Travel

Enjoy travel benefits when the time is right.

When the time is right to travel again, your travel benefits will be waiting for you.

Citigold Lounges & Client Centers

Whether you’re in your home city or traveling abroad, you have access to over 100 lounges in Citi properties in cities around the world. Take a break to relax and recharge, attend unique invitation-only events, and meet with Citi financial professionals in a private setting.

COVID-19: Citigold lounges may be temporarily closed to protect the health and safety of our clients and employees. Visit https://citibank.com/locations to stay up-to-date on the branches and ATM locations near you.

Find a Citigold Lounge

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No ATM or Foreign Exchange Fees^{1, 2}

Travel across the globe with the freedom of using any ATM, while enjoying waived ATM foreign exchange fees and unlimited refunds on ATM fees charged by other banks.

Find an ATM

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World Wallet Currency Exchange³

If you need foreign currency, you have access to next business day delivery of foreign currencies to your home, office, or nearest branch. Plus, you get waived foreign exchange fees and waived delivery fees as a Citigold Private Client. Currency conversions are done at competitive currency exchange rates. Your order will be debited from your Citibank checking, savings, or money market account.

Call: 1-800-756-7050 (option 2) by 3pm CST
24 hr. Exchange Rate Hotline: 1-800-756-7050 (option 1)
Toll-free International: 1-210-677-0065
Speech and Hearing Impaired Customers, dial 711

Unused Foreign Bank Note Exchange

If you return from traveling with unused foreign banknotes, you can exchange them for U.S. dollars at any Citibank branch.

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Home Connect Customer Service⁴

Home Connect service provides toll-free access to your local Citigold service center from select foreign countries.

Call Toll-Free: 1-800-CITICODE
Call Collect: 1-210-677-3789

Emergency Cash⁵

Citi is by your side when you traveling and you need cash for eligible emergencies (up to $10,000 per day from the available funds in your Citigold Account).

Call Toll-Free: 1-888-500-5008 | Speech or Hearing Impaired Customers Dial: 711

Visit a Citibank Branch

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The Citigold Concierge Service⁶

The complimentary Citigold Concierge services helps clients book reservations, tickets and vacations. As there are currently COVID-19 related restrictions on travel, dining out and events, the Concierge service can provide relevant resource guides on topics such as “Virtual Escapes,” “Delivery Services,” and “The Art of Working Remotely.”

For Citigold Concierge contact information, Sign On to your account.

Lifestyle Experiences

Delight in unique experiences.

Due to the COVID-19 situation, Citi events are currently suspended. We look forward to hosting Citi clients at events in the future when it’s safe and appropriate to do so.

Educational Events

Hear timely insights on the economy, learn from Citi’s top strategists, or access an informative webcast from anywhere.

group of people chatting with champagne glass in hand

Behind-the-Scenes Experiences

Enjoy behind-the-scenes experiences from private dinners with top chefs to VIP access at music, theater, and entertainment events.

man in a stand, celebrating a score from the team he supports

Sporting Events

Experience a game with Citigold-only access, meet notable sports personalities, or pick up tickets with Citi discounts (subject to availability).

Citigold Culture Pass

Enjoy cultural experiences with complimentary access and discounted tickets at a curated group of museums and performing arts organizations.

Learn More

couple on citi bikes with brooklyn bridge in background

Citi Bike membership

Citigold clients can sign up for a complimentary, one–year Citi Bike membership. Bike at your convenience from more than 750 bike stations around NYC, compliments of Citigold.

To access this benefit, contact your Citigold Private Client Wealth Team.

World Debit Mastercard^®

A bank card that brings you more.

Mastercard Travel & Lifestyle Services

Online booking and exclusive travel offers, plus 24/7 on-call assistance with your travel needs.^††

^†† Certain terms, conditions, and exclusions apply.

Visit Travel & Lifestyle Portal

family looking overboard on a city leisure boat

Priceless.com

Access to experiences and offers in a variety of passion categories including Shopping, Culinary, Music & Entertainment, Travel, Arts & Culture and Sports.

Learn More

Priceless Golf

Exclusive golf offers and experiences in partnership with the PGA TOUR^®, plus access to our Golf Concierge Services.

Learn More

Mastercard^® Guide to Benefits for Debit Cardholders

INVESTMENT AND INSURANCE PRODUCTS: NOT INSURED BY THE FDIC • NOT INSURED BY THE FEDERAL GOVERNMENT OR ANY OTHER FEDERAL GOVERNMENT AGENCY, BY THE BANK, OR BY ANY AFFILIATE OF THE BANK • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, THE BANK OR AN AFFILIATE OF THE BANK • SUBJECT TO INVESTMENT RISK, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL INVESTED

Citigroup Inc. and its affiliates do not provide tax or legal advice. To the extent that this material or any attachment concerns tax matters, it is not intended to be used and cannot be used by a taxpayer for the purpose of avoiding penalties that may be imposed by law. Any such taxpayer should seek advice based on the taxpayer's particular circumstances from an independent tax advisor.

As a Citigold Private Client, you can receive banking and lending services, including The Citigold Account Package, from Citibank, N.A. (“Citibank”), Member FDIC and Equal Housing Lender NMLS# 412915, along with financial planning and investment products as a client of Citi Personal Wealth Management, a business of Citigroup Inc., that offers investment guidance, products, and services through Citigroup Global Markets Inc. (”CGMI”), member SIPC. Citigroup Life Agency LLC (“CLA”) offers insurance products. In California, CLA does business as Citigroup Life Insurance Agency, LLC (license number 0G56746). Citigold Private Client Relationship Managers are employees of Citibank and are employees and registered representatives of CGMI. Citibank, CGMI, and CLA are affiliated companies under the common control of Citigroup Inc.

Other banks and ATM service providers may charge you a fee when you conduct a Citibank deposit account transaction using their ATMs. You will receive reimbursement from Citibank for ATM fees charged by other banks in any statement period where you are eligible for Citigold. This ATM reimbursement is only available in the Citigold Account Package and is limited to consumer accounts.
Citibank will not charge you a foreign exchange fee for purchase or withdrawal transactions when you use your Citibank Banking Card outside the U.S. and Puerto Rico.
Ordering limits apply. The exchange rate for a purchase or redemption of foreign currency includes a commission to Citibank for the conversion service. Restrictions and delivery charges may apply.
Access a Home Connect Customer Service Representative by calling the international collect number for Citibank customers at 210-677-0065. For Citigold clients, call 1-800-CITICODE or call collect at 210-677-3789.
Limits, restrictions and fees may apply and vary by country. Not available in all countries.
The Citigold Concierge is the name of the service provided by Aspire Lifestyles for Citigold clients on behalf of Citigroup Inc. Citigroup Inc. and Aspire Lifestyles are not affiliated companies.

New York Philharmonic subscription performances only, subject to availability, excluding the lowest price point/zone. Non-subscription performances, such as Gala and film concerts, are not eligible for the discount. Additional fees apply and are not discounted. Offer also available at the David Geffen Hall Box Office. Must use your Citigold debit card to receive discount.

MoMA, Solomon R. Guggenheim Museum, Museum of the City of New York, Los Angeles County Museum of Art (LACMA), New York Botanical Garden and The Whitney Museum of American Art benefit provides complimentary daytime admission (weekdays and weekends during normal business hours) plus 1 guest during regular business hours.

Solomon R. Guggenheim Museum benefit is available at the New York City museum location only.

Citigold ATM or debit card and valid ID must be shown when picking up your ticket(s) at Roundabout Theatre Company. All tickets are subject to availability.

Benefits are valid during 2020 and benefits are subject to change at any time.

Citi is not affiliated with the MoMA, Solomon R. Guggenheim Museum, New York Philharmonic, The New York Botanical Garden, Roundabout Theatre Company, Los Angeles County Museum of Art (LACMA), Joffrey Ballet — Chicago, Whitney Museum of American Art or the Museum of the City of New York.

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Benefits that help you make memories.

Global & Travel

Enjoy Citi travel benefits when the time is right.

Lifestyle Experiences

Delight in unique experiences.

World Debit Mastercard^®

Explore exclusive travel services.