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Benefits that help you make memories.

Whether you're seeking adventure or want a quiet moment to step outside of your day-to-day, your Citigold Private Client relationship can take you places.
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Global & Travel

Enjoy travel benefits when the time is right.

As a Citigold Private Client, your global benefits extend beyond banking and investing to include lifestyle benefits at home and abroad. Travel with ease with unlimited ATM fee rebates and no debit card foreign exchange fees, and relax in one of Citi’s 100 global lounges around the world.

Lifestyle Experiences

Delight in unique experiences.

Expand your knowledge with financial education, enjoy top entertainment, or applaud a memorable performance. Citigold Private Clients have access to behind-the-scenes experiences, invitations to private events, and complimentary admission to numerous top cultural institutions.

COVID-19: Due to the COVID–19 situation, Citi events are currently suspended. We look forward to hosting Citi clients at events in the future when it’s safe and appropriate to do so.

World Debit Mastercard®

A bank card that brings you more.

Your Citigold Private Client debit card automatically provides you with access to a suite of premier benefits through World Debit Mastercard®. Book a dream stay at a luxury resort and enjoy lowest rate hotel guarantees and explore unique vacation packages.

Call: 1-855-802-1387

Explore All Your Benefits

  • Global & Travel
  • Lifestyle Experiences
  • World Debit Mastercard

Global & Travel

Enjoy travel benefits when the time is right.

When the time is right to travel again, your travel benefits will be waiting for you.

When the time is right to travel again, your travel benefits will be waiting for you.

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Citigold Lounges & Client Centers

Whether you’re in your home city or traveling abroad, you have access to over 100 lounges in Citi properties in cities around the world. Take a break to relax and recharge, attend unique invitation-only events, and meet with Citi financial professionals in a private setting.

COVID-19: Citigold lounges may be temporarily closed to protect the health and safety of our clients and employees. Visit https://citibank.com/locations to stay up-to-date on the branches and ATM locations near you.

Find a Citigold Lounge
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No ATM or Foreign Exchange Fees1, 2

Travel across the globe with the freedom of using any ATM, while enjoying waived ATM foreign exchange fees and unlimited refunds on ATM fees charged by other banks.

Find an ATM
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World Wallet Currency Exchange3

If you need foreign currency, you have access to next business day delivery of foreign currencies to your home, office, or nearest branch. Plus, you get waived foreign exchange fees and waived delivery fees as a Citigold Private Client. Currency conversions are done at competitive currency exchange rates. Your order will be debited from your Citibank checking, savings, or money market account.

Call: 1-800-756-7050 (option 2) by 3pm CST
24 hr. Exchange Rate Hotline: 1-800-756-7050 (option 1)
Toll-free International: 1-210-677-0065
Text Telephone (TTY): 1-800-788-0002

Unused Foreign Bank Note Exchange

If you return from traveling with unused foreign banknotes, you can exchange them for U.S. dollars at any Citibank branch.

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Home Connect Customer Service4

Home Connect service provides toll-free access to your local Citigold service center from select foreign countries.

Call Toll-Free: 1-800-CITICODE
Call Collect: 1-210-677-3789

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Emergency Cash5

Citi is by your side when you traveling and you need cash for eligible emergencies (up to $10,000 per day from the available funds in your Citigold Account).

Call Toll-Free: 1-888-500-5008 | TTY 1-800-788-6775

Visit a Citibank Branch
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The Citigold Concierge Service6

The complimentary Citigold Concierge services helps clients book reservations, tickets and vacations. As there are currently COVID-19 related restrictions on travel, dining out and events, the Concierge service can provide relevant resource guides on topics such as “Virtual Escapes,” “Delivery Services,” and “The Art of Working Remotely.”

For Citigold Concierge contact information, Sign On to your account.

Lifestyle Experiences

Delight in unique experiences.

Due to the COVID-19 situation, Citi events are currently suspended. We look forward to hosting Citi clients at events in the future when it’s safe and appropriate to do so.

Due to the COVID-19 situation, Citi events are currently suspended. We look forward to hosting Citi clients at events in the future when it’s safe and appropriate to do so.

man giving a talk

Educational Events

Hear timely insights on the economy, learn from Citi’s top strategists, or access an informative webcast from anywhere.

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Behind-the-Scenes Experiences

Enjoy behind-the-scenes experiences from private dinners with top chefs to VIP access at music, theater, and entertainment events.

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Sporting Events

Experience a game with Citigold-only access, meet notable sports personalities, or pick up tickets with Citi discounts (subject to availability).

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Citigold Culture Pass

Enjoy cultural experiences with complimentary access and discounted tickets at a curated group of museums and performing arts organizations.

Note: Numerous museums and performing arts organizations are temporarily closed, but many of them have online resources for you to enjoy.

Complimentary Admission
Citigold Private Clients can experience renowned art and culture at these participating institutions:
  • The Museum of Modern Art
  • Solomon R. Guggenheim Museum
  • Museum of the City of New York
  • The Whitney Museum of American Art
  • Los Angeles County Museum of Art (LACMA)
  • New York Botanical Garden (2/15-20 — 11/1/20)

Simply show your Citigold Private Client debit card and valid ID at the service desk to obtain complimentary admission for you and one guest.

30% Discounts on Performances
Attend world-class theater, premier musical events, and iconic dance productions with a 30% Citigold discount on tickets.

  • Roundabout Theatre Company
    • 30% off tickets to any Roundabout Theatre production across its family of theaters
  • New York Philharmonic
    • 30% off subscription performances

To obtain the discount code, speak to your wealth team or call the Citigold service center at: 1-888-500-5008 | TTY 1-800-788-6775 — then simply purchase your tickets by phone or online.

couple on citi bikes with brooklyn bridge in background

Citi BikeCiti Bike membership

Citigold clients can sign up for a complimentary, one–year Citi Bike membership. Bike at your convenience from more than 750 bike stations around NYC, compliments of Citigold.

To access this benefit, contact your Citigold Private Client Wealth Team.

World Debit Mastercard®

A bank card that brings you more.

 

luxurious hotel and swimming pool

Mastercard Travel & Lifestyle Services

Online booking and exclusive travel offers, plus 24/7 on-call assistance with your travel needs.††

†† Certain terms, conditions, and exclusions apply.

Learn More about mastercard travel and lifestyle services

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Priceless.com

Access to experiences and offers in a variety of passion categories including Shopping, Culinary, Music & Entertainment, Travel, Arts & Culture and Sports.

Learn More about priceless.com
golf course

Priceless Golf

Exclusive golf offers and experiences in partnership with the PGA TOUR®, plus access to our Golf Concierge Services.

Learn More about priceless golf
Mastercard® Guide to Benefits for Debit Cardholders
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Cultural Experiences to Enjoy at Home

As a Citigold Private Client, you have access to many financial and lifestyle benefits, including the popular Citigold® Culture Pass. While many cultural organizations are temporarily closed, there are myriad ways you can enjoy enriching cultural experiences from the comfort of home.


Culture Pass Organizations

  • The Museum of Modern Art: Access free online modern and contemporary art courses, art-making activities, and more resources for online learning through #MuseumFromHome
  • Solomon R. Guggenheim Museum: Tour the iconic building, access the online collection, tap into video archives and more: Visit the Guggenheim from Home
  • Whitney Museum of American Art: Enjoy an online view of the Citi-sponsored exhibition Vida Americana: Mexican Muralists Remake American Art, 1925–1945, access the online collection and audio resources at Whitney from Home
  • Los Angeles County Museum of Art: Watch, listen, learn, read and browse a trove of art, film, and learning options online at LACMA@Home
  • New York Botanical Garden: Stay connected with virtual garden tours, online classes, gardening tips, recipes for kids, and more with NYBG at Home
  • New York Philharmonic: Access Philharmonic concerts, the musicians performing from home, and historic content with NY Phil Plays On, and enjoy performances in real time at facebook.com/nyphilharmonic
  • Museum of the City of New York: Explore all that the Museum has to offer at MCNY Unlimited, including past and present exhibitions, collections, and upcoming virtual events.
  • Roundabout Theatre Company: From backstage antics to onstage moments, our artists are sharing their favorite theatre memories. Check back each week for new videos and messages in Roundabout’s Off-Script series.

Additional Online Resources*:

The Metropolitan Opera: https://www.metopera.org/
The Metropolitan Museum of Art: https://www.metmuseum.org/ 

American Natural History Museum: https://www.amnh.org/
*These organizations are not currently part of Culture Pass but have digital *experiences you can enjoy

*New York Philharmonic subscription performances only, subject to availability, *excluding the lowest price point/zone. Non-subscription performances, such as *Gala and film concerts, are not eligible for the discount. Additional fees *apply and are not discounted. Offer also available at the David Geffen Hall Box *Office. Must use your Citigold debit card to receive discount.

*MoMA, Whitney Museum, Solomon R. Guggenheim Museum, Museum of the City of New *York and Los Angeles County Museum of Art (LACMA) benefit provides *complimentary daytime admission (weekdays and weekends during normal business *hours) plus 1 guest during regular business hours.

*Solomon R. Guggenheim Museum benefit is available at the New York City museum *location only.

*Citigold ATM or debit card and valid ID must be shown when picking up your *ticket(s) at Roundabout Theatre Company. All tickets are subject to *availability.

Benefits are valid during 2020 and benefits are subject to change at any time.

Citi is not affiliated with the MoMA, Solomon R. Guggenheim Museum, New York Philharmonic, The New York Botanical Garden, Roundabout Theatre Company, Los Angeles County Museum of Art (LACMA) or The Museum of the City of New York, New York Philharmonic or Whitney Museum.

As a Citigold Private Client, you can receive banking and lending services, including The Citigold Account Package, from Citibank, N.A. (“Citibank”), Member FDIC and Equal Housing Lender NMLS# 412915, along with financial planning and investment products as a client of Citi Personal Wealth Management, a business of Citigroup Inc., that offers investment guidance, products, and services through Citigroup Global Markets Inc. (”CGMI”), member SIPC. Citigroup Life Agency LLC (“CLA”) offers insurance products. In California, CLA does business as Citigroup Life Insurance Agency, LLC (license number 0G56746). Citibank, CGMI, and CLA are affiliated companies under the common control of Citigroup Inc.

You can also direct any account inquiries to: Citibank Service Center
Attn: E-mail/Internet Services
100 Citibank Drive
Building 3, 1st Floor
San Antonio, TX 78245

© 2020 Citigroup Inc. Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world.

Ready to Learn More?

Call the Citigold Private Client Service Center 1-888-500-5008 | TTY 1-800-788-6775
or Sign On to Contact your Wealth Team

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INVESTMENT AND INSURANCE PRODUCTS: NOT INSURED BY THE FDIC • NOT INSURED BY THE FEDERAL GOVERNMENT OR ANY OTHER FEDERAL GOVERNMENT AGENCY, BY THE BANK, OR BY ANY AFFILIATE OF THE BANK • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, THE BANK OR AN AFFILIATE OF THE BANK • SUBJECT TO INVESTMENT RISK, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL INVESTED

Citigroup Inc. and its affiliates do not provide tax or legal advice. To the extent that this material or any attachment concerns tax matters, it is not intended to be used and cannot be used by a taxpayer for the purpose of avoiding penalties that may be imposed by law. Any such taxpayer should seek advice based on the taxpayer's particular circumstances from an independent tax advisor.

As a Citigold Private Client, you can receive banking and lending services, including The Citigold Account Package, from Citibank, N.A. (“Citibank”), Member FDIC and Equal Housing Lender NMLS# 412915, along with financial planning and investment products as a client of Citi Personal Wealth Management, a business of Citigroup Inc., that offers investment guidance, products, and services through Citigroup Global Markets Inc. (”CGMI”), member SIPC. Citigroup Life Agency LLC (“CLA”) offers insurance products. In California, CLA does business as Citigroup Life Insurance Agency, LLC (license number 0G56746). Citigold Private Client Relationship Managers are employees of Citibank and are employees and registered representatives of CGMI. Citibank, CGMI, and CLA are affiliated companies under the common control of Citigroup Inc.

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  1. Citibank will not charge you a foreign exchange fee for purchase or withdrawal transactions when you use your Citibank Banking Card outside the U.S. and Puerto Rico.
  2. Other banks and ATM service providers may charge you a fee when you conduct a Citibank deposit account transaction using their ATMs. You will receive reimbursement from Citibank for ATM fees charged by other banks in any statement period where you are eligible for Citigold. This ATM reimbursement is only available in the Citigold Account Package and is limited to consumer accounts.
  3. Ordering limits apply. The exchange rate for a purchase or redemption of foreign currency includes a commission to Citibank for the conversion service. Restrictions and delivery charges may apply.
  4. Access a Home Connect Customer Service Representative by calling the international collect number for Citibank customers at 210-677-0065. For Citigold clients, call 1-800-CITICODE or call collect at 210-677-3789.
  5. Limits, restrictions and fees may apply and vary by country. Not available in all countries.
  6. The Citigold Concierge is the name of the service provided by Aspire Lifestyles for Citigold clients on behalf of Citigroup Inc. Citigroup Inc. and Aspire Lifestyles are not affiliated companies.

    New York Philharmonic subscription performances only, subject to availability, excluding the lowest price point/zone. Non-subscription performances, such as Gala and film concerts, are not eligible for the discount. Additional fees apply and are not discounted. Offer also available at the David Geffen Hall Box Office. Must use your Citigold debit card to receive discount.

    MoMA, Solomon R. Guggenheim Museum, Museum of the City of New York, Los Angeles County Museum of Art (LACMA), New York Botanical Garden and The Whitney Museum of American Art benefit provides complimentary daytime admission (weekdays and weekends during normal business hours) plus 1 guest during regular business hours.

    Solomon R. Guggenheim Museum benefit is available at the New York City museum location only.

    Citigold ATM or debit card and valid ID must be shown when picking up your ticket(s) at Roundabout Theatre Company. All tickets are subject to availability.

    Benefits are valid during 2020 and benefits are subject to change at any time.

    Citi is not affiliated with the MoMA, Solomon R. Guggenheim Museum, New York Philharmonic, The New York Botanical Garden, Roundabout Theatre Company, Los Angeles County Museum of Art (LACMA), Joffrey Ballet — Chicago, Whitney Museum of American Art or the Museum of the City of New York.

© 2020 Citigroup Inc. Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world.

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